Your conditions of sale

1. Introduction

The present conditions of sale are concluded: 

On the one hand by Saucez-vous represented by Dormal Ludovic whose registered office is located at 10, rue Albert François de Maillen in 5361 Mohiville (Belgium) and registered under the BE.0845.170.995 company number hereinafter referred to as " seller" and on the other hand, any major natural or legal person wishing to make a purchase via the website Saucez-you called hereinafter "the buyer".

2. Object

The purpose of these general conditions of sale is, firstly, to inform any potential consumer of the terms and conditions under which the seller proceeds with the sale and delivery of the products ordered and, secondly, to define the rights and obligations of the parties in connection with the sale of products by the seller to the consumer. They apply, without restriction or reservation, to all sales, from the Sauce-Vous merchant website.

Consequently, the fact for any person to order a product offered for sale on the website Saucez-vous full acceptance of these terms and conditions of sale which the Buyer acknowledges having read prior to his order.

The products are offered for sale in the following geographical territories: Belgium and international.

The Buyer, prior to his order, declares:

- that the purchase of products on the website Saucez you is not directly related to his professional activity and is limited to a strictly personal use;

- have full legal capacity, allowing him to engage under these terms and conditions of sale. Saucez-vous reserves the right to modify these general conditions of sale at any time. 

In this case, the conditions applicable will be those in effect on the date of the order made by the buyer.

3. Identity of the company


Registered office: 10, rue Albert François de Maillen at 5361 Mohiville (Belgium) 

Business number: 0845.170.995 

Tel: 0475/764947

Contact mail:

4. Access to the Site


The Buyer is personally responsible for setting up the computer and telecommunications resources to access the Site Saucez-vous. The Buyer retains the cost of telecommunications when accessing the Internet and use of the site.

5. Formation of the Contract and Orders

5.1. Product features


The Buyer may, prior to his order, take note, on the site Saucez you, the essential characteristics of the products he wants to order.

The photographs, graphics and descriptions of the products offered for sale are only indicative and do not engage the seller. The Buyer selects one or more products among the different categories offered on the Saucez-vous website. 

The customer's order will be satisfied within the limits of the stocks available on Saucez-vous's logistics platform or subject to orders pending delivery from its suppliers. The photographs in the catalog are as faithful as possible but can not ensure a perfect similarity with the product offered, particularly with regard to colors.

In the context of an order of a single article, an unavailability of this article entails the sending of an e-mail warning the buyer of the out of stock and the delay of replenishment. In case of replenishment greater than 5 days, Saucez-vous reserves the right to propose to the customer an equivalent model, or to cancel the order and to proceed to the refund of this one.

In the context of an order composed of several items: an unavailability on one of the ordered items entails the sending of an e-mail warning the Purchaser of the out of stock. Saucez-vous reserves the possibility of proposing an equivalent model or of canceling the missing item of the order and of proceeding to its refund.

When ordering a product with delayed availability, the entire order will be processed and shipped once all products are available. If the Buyer wishes to receive as soon as possible the products available, it is advised to isolate these items in a specific order.

Saucez-vous reserves the right to modify the product range according to the constraints related to its suppliers.

In the event that a supplier modifies a product, the graphic representation of it does not engage the responsibility of the seller or even affect the validity of the sale.

5.2. Prices

The prices displayed on the Saucez vous website, indicated in Euros, are those in effect at the time of the Buyer's registration of the purchase order. Transportation is not included in the price indicated on the product sheet.

The total price indicated in the summary of your order is the final price. This price includes the total price of the order with the detail of each product and the shipping costs.

All prices are inclusive of VAT (all taxes included) including VAT

The selling prices of the products can be changed by Saucez at any time. This change will be reported to the Buyer prior to any order.


For the countries of the European Union:

No additional customs duties will be payable by the buyer.

Any change in the VAT rate may be reflected in the price of the products or services.

For countries outside the European Union:

The buyer or the person acknowledging receipt of the parcel shall pay the carrier directly any customs duties and other taxes advanced by the latter.

Any change in the VAT rate may be reflected in the price of the products or services.


 5.3. order

The buyer who wants to buy a product or a service must:


- Enter this exact personal information (name, address, telephone, etc.) collected for the purpose of concluding the sales contract. This information is essential for the processing and delivery of orders and the preparation of invoices.

- Indicate to Saucez an address to which the delivery can be made during the working hours.

- Fill out the order form online by choosing the products.

- Confirm his order by making his payment in the conditions provided.

The confirmation of the order implies acceptance of these conditions of sale, the acknowledgment of having perfect knowledge and waiver of its own conditions of purchase or other conditions. All data provided and the recorded confirmation will be worth proof of the transaction. Confirmation will be worth signing and acceptance of transactions. The seller will communicate by e-mail confirmation of the recorded order.

6. Payment


Payment must be made when ordering by the Buyer. At no time, the sums paid can not be considered as a deposit or installments. All orders are payable in euros.

Saucez-vous reserves the right to suspend or cancel any order and / or delivery, regardless of its nature and level of performance, in case of non-payment of any sum that would be due by the Buyer or in payment incident case.

To pay for your order, the Buyer has a payment method via Paypal:

Industry-leading fraud prevention measures and a unique method of protecting your financial information make PayPal a secure online payment method.

The buyer's account will be debited when confirming the order. The total price indicated in the order confirmation by Saucez-vous is the sum that will be debited. This price includes the price of the Products, the handling, packaging and transport costs.

7. Choice of products


The Buyer having read the products and their characteristics, marketed by Saucez, has under his sole responsibility and according to his needs as he has previously determined before any order, made his choice on the product or products subject of his order.

In addition, the Buyer knowing only the products he owns and uses, is the sole judge of the compatibility of the products ordered with those used by him.

It is the sole responsibility of the Purchaser, if he does not consider himself competent enough, to be assisted by counsel.

The photographs in the catalog are as faithful as possible but can not ensure a perfect similarity with the product offered, particularly with regard to colors.

8. Delivery and reception

8.1. General rules


The products will be delivered to the address indicated by the Buyer on the order form, in Belgium or abroad. By default, invoices are sent to the e-mail address specified by the Buyer when they are registered. Failure to comply with the procedures set out below, no claim of the Buyer will be accepted.

Order processing is from Monday to Friday. Subject to the availability of products, Saucez-vous will make its best efforts to ensure that the order is shipped within the time shown on the product sheet and from the day after the validation of the order by the Buyer. The desired delivery date that can be requested when ordering is an indication and has no contractual value.

When placing an order, the Buyer provides under its sole responsibility the following information:

- E-mail address - Name and Surname - Address (street or boulevard number) and building (number and / or letter) - City - Postal code – Telephone

In case of error in the address of the addressee, Saucez-vous can not be held responsible for the impossibility of delivery. In this case, as in case of cancellation of the order by the Buyer after shipment, shipping costs will not be refunded to the customer by Saucez.

The invoice of the order is sent by email to the customer from the start of his package from our logistics platform.

The data recorded by the Saucez-vous computer system is proof of all transactions between Saucez-vous and its customers.

8.2. Delivery zone

The delivery area includes Belgium, as well as European and non-European Union countries. The choice of carrier is made by Saucez at the time of processing the order. Any possible delay in delivery does not give right to damages from Saucez-vous.

Take advantage of the obligation to deliver in case of force majeure such as war, riot, fire, strikes, accidents, natural disasters and impossibility of supply 'a supplier.

It is understood that the goods always travel at the risk and peril of the recipient. Saucez-vous imperatively ask you to check your package upon arrival.

If the repeated absence of the customer during the delivery results in a return of the products at Saucez, the expenses of return and expenses are the responsibility of the customer.

In any case Saucez-vous can not be held responsible for any deterioration of the products in case of late withdrawal or non withdrawal of the parcel by the buyer.

In case of missing or damaged package and goods, or doubt of any nature whatsoever on the condition or content of the package, the Buyer is required to refuse the goods by issuing immediately on a report the anomaly with the deliveryman and to report these incidents to Sauvez you by e-mail under the heading "contact us".

9. Right of withdrawal

. VI.47. § 1st. Without prejudice to Article VI.53, the consumer has a period of 14 days to retract from a distance contract, without having to justify his decision and incurring other costs than those provided for in Article VI.50, § 2, and Article VI.51.

§ 2. Without prejudice to Article VI.48, the withdrawal period referred to in paragraph 1 shall expire after a period of 14 days from:

1 ° with respect to service contracts from the day of the conclusion of the contract;

(2) in the case of sales contracts, the day on which the consumer or a third party other than the carrier and designated by the consumer physically takes possession of the property or:

(a) in the case of multiple goods ordered by the consumer in a single order and delivered separately, from the day the consumer or a third party other than the carrier and designated by the consumer physically takes possession of the last goods;

(b) in the case of the delivery of a good consisting of multiple lots or parts, the day on which the consumer or a third party other than the carrier and designated by the consumer physically takes possession of the last lot or piece;

(c) in the case of contracts for the regular delivery of goods for a defined period of time, the day on which the consumer or a third party other than the carrier and designated by the consumer physically takes possession of the first good.

(3) in the case of contracts for the supply of water, gas and electricity when they are not packaged in a defined volume or quantity, and for district heating, from the day of the conclusion of the contract.


Art. VI.49. § 1st. The consumer informs the company, before the expiry of the withdrawal period, of his decision to withdraw from the contract. To do this, the consumer can either:

1 ° use the model withdrawal form in Schedule 2 of this book, or 

(2) make another unambiguous statement setting out his decision to withdraw from the contract.

§ 2. The consumer has exercised his right of withdrawal within the period of withdrawal referred to in Article VI.47, § 2, and Article VI.48, if he addresses the communication concerning the exercise of the right of withdrawal. withdrawal before the expiry of this period.

§ 3. The enterprise may give the consumer, in addition to the possibilities referred to in paragraph 1, the option of completing and transmitting online, on the company's website, either the model withdrawal form appearing on the website. Appendix 2 of this book, another unambiguous statement. In these cases, the company immediately communicates to the consumer an acknowledgment of receipt of the retraction on a durable medium.


§ 4. The burden of proof concerning the exercise of the right of withdrawal in accordance with this Article shall lie with the consumer


Art. VI.50. [1 § 1. The company reimburses all payments received from the consumer, including, where applicable, delivery costs, without undue delay and in any event within 14 days of the consumer being informed of the consumer's decision. to withdraw from the contract in accordance with Article VI.49.

The undertaking shall make the reimbursement referred to in the first paragraph using the same means of payment as that used by the consumer for the initial transaction, unless the consumer expressly agrees for another means of payment and provided that the reimbursement does not result in costs to the consumer.

§ 2. Notwithstanding paragraph 1, the company is not obliged to reimburse the additional costs if the consumer has expressly chosen a delivery method other than the less expensive standard delivery method proposed by the company.

§ 3. In the case of sales contracts, unless it proposes to recover the goods itself, the enterprise may defer repayment until recovery of the goods, or until the consumer has provided proof of shipment of the goods, the date chosen being the date of the first of these facts.


Quickly perishable food items are excluded from the right of withdrawal.

10. Retention of title

Saucez-vous preserves the full ownership of the sold products until the perfect collection of the price, in principal, expenses and taxes included.

11. Liability

Saucez-vous can not be held responsible for the non-performance of the contract in case of out of stock or unavailability of the product due to force majeure, disruption or total or partial strike including postal services and means transport and / or communications.

Saucez-vous can not be held responsible for any indirect damage that may occur due to the purchase of products.

Saucez-vous can not be responsible for any loss of data, files. It is the Buyer's responsibility to make all necessary backups.

The Saucez-vous site also contains information from third parties and links to other websites. Saucez-vous will in no way be held liable for damages resulting from the use, access to, or inability to use such third-party information or the content of other websites. 

In any event, and whatever may be the reason for the blaming of Saucez's liability, it is limited to the price of the order.


12. Partial invalidity


If one or more stipulations of the present general conditions of sale are held for invalid or declared as such under a law, a regulation or following a final decision of a competent jurisdiction, the other stipulations will keep all their strength and reach.


13. Non-waiver

The fact for one of the parties not to claim a breach with the other party to any of the obligations referred in these terms and conditions of sale can not be interpreted for the future as a waiver the obligation in question.

14. Governing Law and Jurisdiction

Sales of Saucez-vous products are subject to Belgian law. Any dispute relating to the interpretation, execution or breach of the contract concluded between Saucez and the Purchaser, even in case of multiple defendants, will, in the absence of amicable agreement, be the exclusive jurisdiction of the competent courts from Dinant.

15. Online settlement of disputes. (ODR)


External link:

Online settlement of dispute

Email to introduce in case of disputes:

16. computer and freedoms

The information collected by any order from the Buyer is necessary for the management of his order by Saucez and his business partners. In accordance with the law, the Purchaser has the right to access, rectify, oppose and delete data concerning him from Saucez-vous.

Through Saucez-vous, the Buyer may receive commercial offers from other organizations or companies, or be informed of Saucez-vous offers. If the buyer wishes to receive these proposals, he can inform Saucez-vous by mail or e-mail in the "contact us" section.

Saucez-vous reserves the right to implement cookies in the computer of visitors to its website. A cookie does not allow us to identify the Buyer. In general, it records information relating to the Buyer's navigation on Saucez-vous (the pages consulted, the date and time of the consultation, etc.) that Saucez-vous can read during the subsequent visits of the 'Buyer. In this case, it contains the information that the Buyer has just provided. Thus, he will not need, during his next visit, to fill in again the proposed registration form.

17. Warranty

Art.1649quater of the Civil Code <Inserted by L 2004-09-01 / 38. art.3, Effective: 01-01-2005>